A credit card guarantee is required for all spa services. If you must cancel or reschedule an appointment, as a courtesy to other clients and to our therapists, please give a 24 hour notice prior to your scheduled appointment time, otherwise you will be charged the full amount. If you are running late, a phone call is always appreciated. Your arrival time will determine the length of your treatment time, which will end as scheduled so that the next guest may begin promptly. In this case, you will be charged the full amount of your originally scheduled treatment. All prices are subject to change without notice.